POLICY & PROCEDURE

 It is your responsibility, when placing an order, to review the compliance policy and file requirements. All orders placed indicate acceptance of these policies. 

COMPLIANCE POLICY:

Once an order has been placed, the customer is responsible for all charges incurred.

Set-Up/Design pertains to the time and materials used by our designers to generate the print ready product and will remain the property of CJ Graphics.  

We understand that there are situations that may alter the completion of a job.   

If a job has had no activity in 30 days we will close the job and invoice for all time and materials. The file will remain in our system for 3 years. File request forms can be submitted with prepayment.  (1/26)